Terms and Conditions | EuroChanceLottery

As a visitor to this Website, EuroChanceLottery (the "Website"), you are required to acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (the "Terms"). This page (together with the documents expressly referred to within it) provides you with information about us and the legal Terms and Conditions applicable to our Website users and visitors. By clicking the 'join' button, you ("you", the "Member") confirm that you have read and understood these Terms (including the documents expressly referred to herein), and you agree to be legally bound by them in relation to your use of the Website. If you refuse to accept these Terms, you will not be able to open an account on our Website.

These Terms and Conditions and the Privacy Policy are published on the Website and may be changed at any time. We will notify you of any material changes on the terms page on the website or through a notice on our Website at least 7 days before the changes take effect. The new version of these Terms and Conditions will take effect immediately upon the next interaction or login to the Website after the effective date. Your continued use of the Website after the effective date constitutes your acceptance of the amended Terms.

1. Definitions

1.1 Definitions

Account:: The account created and assigned to the user's given mobile number.
Active Syndicate:: A Member who has a valid Claim Reference in a future lottery Syndicate draw.
Agreed Lottery:: The lottery product(s) contained within the Member's Syndicate arrangement.
Auto Top-Up:: Consent given by the Member to EuroChanceLottery to debit the Account with an agreed amount whenever the Member's balance falls below the agreed threshold.
Bonus Credit:: The stored credit that a Member holds as an alternative payment method to join a Syndicate.
Bonus Credit Conversion:: The process of exchanging Bonus Credit for a cash value using the prevailing exchange rate.
Business Day:: A day other than a Saturday, Sunday, or public holiday in England when banks in England are open for business.
Claim Dispute:: A dispute related to a valid reported lottery Syndicate Winnings claim by a Member, where there was a failure to disburse in a reasonable time the total valid Winnings due to the Member from either the Syndicate Manager or Syndicate Ticket Agent.
Claim Reference:: A receipt code given to each Member's Syndicate draw entry that confirms the Member's rights to report a claim for any associated winnings on that draw per the Member's Syndicate Share.
Credit Balance:: The value of credits stored in the Member's account.
Dormant Account:: An Account with no activity for a consecutive period of 12 months.
Events Outside Our Control:: Any act or event beyond our reasonable control, including but not limited to acts of God, war, civil unrest, technical failures, etc.
Games:: Free-to-play online games.
Group Claim Dispute:: A collection of Members who claim a dispute for a single draw. EuroChanceLottery will verify if the claim is valid and then group together any related claims from other affected Members.
Inactive Syndicate:: A Member's Syndicate that does not have a valid Claim Reference in a future Agreed Lottery draw.
Legal Assurance:: A fund of £150,000 set aside for the express purpose of litigating on behalf of Members in a Group Claim Dispute.
Lottery Syndicate Organiser:: A business that organises a lottery Syndicate for its Members directly or with contracted third parties.
MEDIATION:: A process whereby EuroChanceLottery engages all parties in meaningful discussion to resolve valid disputes before taking legal action.
Member:: An individual who has successfully registered an Account and agreed to these Terms.
Membership Service Fee:: Payments received from the Member for the running and managing of the service.
Reward Points:: The reward programme currency used to gain access to non-lottery services or products promoted on the Website.
Services:: All offerings, including the Website, Syndicates, Games, and any other features provided.
Suspended Syndicate:: A Member's Active Syndicate that has been paused for an agreed period, meaning that a number of scheduled entries to the Agreed Lottery draw will be skipped.
Syndicate:: A lottery Syndicate is a group of individuals who play the lottery together and agree for the Winnings to be shared as per their Syndicate Share.
Syndicate Entitlement:: The agreed value that would be used to calculate the Bonus Credit amount accepted by the Member as full consideration for their Syndicate Share of a lottery win.
Syndicate Manager:: The entity responsible for ensuring that its approved Syndicate Ticket Agents correctly assign tickets to the Members and honour all aspects of the Syndicate agreement.
Syndicate Share:: The Syndicate Entitlement a Member has to the Syndicate Winnings within a valid Agreed Lottery draw.
Syndicate Ticket Agents:: Individuals or entities who have agreed to disburse any Winnings associated with any draws entered on behalf of the Syndicate Manager.
Website:: The Internet Members portal operated by EuroChanceLottery, accessible at eurochancelottery.com and any subdomains or top-level domains.
Winnings:: The amount of Bonus Credit received or cash winnings received in relation to a win.
EuroChanceLottery ("EuroChanceLottery"):: Operates the Website. EuroChanceLottery is a company registered in England. Registered office: 7 Bell Yard, London, WC2A 2JR, England.

Please contact us at the following address: Customer Support Centre, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, England. You can also use our online support or email us at [email protected].

EuroChanceLottery does not promote a lottery and is not a lottery promoter. The services offered by EuroChanceLottery do not fall within the definition of gambling services, nor is EuroChanceLottery or any of its related companies a gaming company requiring a licence from the UK Gambling Commission. EuroChanceLottery is a 'Lottery Syndicate Organiser' as described in the UK Gambling Commission Website, Lottery Sector, Lottery Syndicate, Example 1 – Syndicate Organiser. EuroChanceLottery, a Lottery Syndicate Organiser, is NOT a service governed or regulated by the Financial Conduct Authority (FCA); a Syndicate does not amount to joining a collective investment scheme.

2. How to Join EuroChanceLottery

To enter a Lottery Syndicate (as described in clause 3 below), be informed of jackpots with our jackpot alert communications, or play any of the other games on our Website (the "Games"), you are required to have a Member account on the Website ("Account").

To apply for an Account, you must complete the registration process.

Prospective Members may need to supply the following information as part of the registration process:

Full name
Mobile number
Email address
Date of birth
Address details
A password of their choosing

On approval of your application to become a Member, you may be sent a communication in the form of an SMS message or an email confirming your application's acceptance. A Member is appointed by EuroChanceLottery from the date of approval of the application. As a Member, you agree to receive communications from time to time, in the form of emails or text messages inviting you to join available Syndicates and other Member-related services.

As a Member, you can change your preferences and unsubscribe from communication messages at any time using 'communications control' in the "Account" section under the subheading "Preferences."

The Member's selected password must be confidential and not shared with anybody. Members must keep passwords and any claim references (relating to the Syndicate) secure at all times to prevent unauthorised access. In the event that a Member has forgotten their password, the Member can click the forgotten password link, and a code will be sent to the Member's registered mobile number.

Accounts are non-transferable. The Account may only be used by the individual who created it and not by anyone else. We reserve the right to close your Account if we have reason to believe that your Account details are being used by anyone other than the registered Member and you have not kept your password confidential.

You shall be liable for all activities undertaken using your Account and the associated password, and you shall compensate us for all and any losses, damages, costs, and expenses we may suffer as a result of your failure to keep your login details strictly confidential.

In consideration of our accepting your application to open an Account, you represent and warrant as follows:

You are 18 years of age or over;
You are of sound mind and capable of taking responsibility for your own actions, and you can enter into a legally binding contract with us;
You have the legal right to use the given mobile number, debit/credit card(s), or e-wallet registered on your Account and to incur charges;
You will inform us immediately if any of the information you provided in your application to open an Account is not true;
You are not an undischarged bankrupt and you are not in a voluntary arrangement with your creditors;
You are not located in a jurisdiction where participating in the Syndicate or playing a Game is prohibited and/or would be considered an illegal activity;
You will, at all times whilst holding an Account, comply with all applicable legislation in the jurisdiction in which you are located;
You agree that you are primarily responsible for the correct payment of taxes, duties, and levies despite Winnings being tax-free or non-taxable in many countries.
You will comply with our policy on one account per user, as set out in clause 8.

It is your responsibility to keep your contact details up-to-date in your account. EuroChanceLottery reserves the right to refuse to complete registration for a prospective Member for any reason at its absolute discretion.

3. Lottery Syndicate

The Lottery Syndicates available on the Website (the "Syndicate") allow players to participate in lotteries as part of a Syndicate with other Members. The Syndicate Managers operate the Syndicate. The role of a Syndicate Manager is to appoint Syndicate Ticket Agents who are the buyers and sole owners of all lottery tickets. They place their tickets in a syndicate agreement with members. The Syndicate Manager's role is to ensure that its approved Syndicate Ticket Agents correctly assign tickets to Members and honour all aspects of the Syndicate agreement.

EuroChanceLottery is the Lottery Syndicate Organiser and charges a Membership Service Fee for managing the Syndicate and related services.

By entering the Syndicate, you agree to be bound by these Terms.

Details of entry times for each Lottery draw ("Agreed Lottery") are set out on the Website. You cannot enter any Agreed Lottery outside of these times. EuroChanceLottery will use its best endeavours to match you to available Syndicates for a specified Agreed Lottery. However, if this is unavailable, EuroChanceLottery will use its best endeavours to enter you into the next available draw.

All Syndicate Winnings are expressed in terms of Bonus Credit. A Member's share is divided in accordance with the portion stated by the Syndicate Share. The Syndicate Share information is clearly shown on the Syndicate ticket before the draw.

The winning numbers for each Lottery Draw will be displayed on the Website shortly after the completion of the Lottery Draw. Details of how to claim any Winnings are set out in clause 7.

4. Free Lottery Syndicate Entry

By joining the Free Lottery Syndicate entry, each Member agrees to be bound by these Terms and Conditions.

Unless otherwise stated, the free lottery Syndicate entry is available on the Website ("Free Lottery Entry") and is open to all Members of the Website except employees or any of their families, agents, or anyone professionally associated with the offer.

Entry into the Free Lottery Syndicate Entry requires no payment but acceptance of the Terms of each Agreed Lottery draw.

If you have not been joined into a Free Lottery Syndicate prior to the closing date for that Agreed Lottery (the details of which are set out on the Website), you will not participate in the Agreed Lottery.

5. Games

Details of all "Games" are included on the Website. All Members can play Games free of charge.

No cash payment is required or is accepted to play any of the Games on the Website.

To play any of the Games, a Member must be directly given the right to play or have the requisite number of Reward Points. A Member can find out how many Reward Points they have at any time by reviewing their Account on the site.

Entry into a Game will result in a deduction of Reward Points from your Account.

Instructions on how to play each game will be provided on the website.

Winners of Games can earn Reward Points, free play of subsequent games, or win a cash prize if they successfully complete the skill game. All games with a prize as a possible outcome on the Website are skill-based.

Each game has an expiry date, which is set at sixty (60) days from when the game(s) was first issued to you.

We reserve the right to amend or modify our Terms at any time and will attempt to notify you of any changes.

6. Payments

EuroChanceLottery or its agent will take payment using the chosen method. Where payment is made using Bonus Credit, the number of Bonus Credits will be deducted from the Member's Account.

The Member shall immediately inform EuroChanceLottery if their Bank Card or a comparable payment method, which they have specified on the Website, becomes lost, suspended, or stolen.

With a Direct Debit order and authorisation, respectively, the Member entitles EuroChanceLottery or its appointees the authorisation to debit the appropriate amount from the bank account provided by the Member.

Any third-party bank that charges additional fees other than that displayed by EuroChanceLottery is borne by the Member, and EuroChanceLottery is entitled to debit the Member's Account accordingly. This also applies to foreign exchange charges.

Payments collected for the Membership Service Fee are not related to ticket purchase; as EuroChanceLottery does not purchase or sell lottery tickets, only the appointed Syndicate Ticket Agent acquires them.

The Membership Service Fee relates to the provision of the following services by EuroChanceLottery:

Monitored lottery Syndicate service.
Real-time lottery Syndicate information, including jackpot alerts.
A legally binding contractual agreement with all parties involved.
A matchmaking service to bring together Members and Syndicate Managers.
Ensuring that Syndicates are maintained even when Members churn.
Legal Assurance Service that monitors and adjudicates any disputes that arise concerning the distribution of winnings of up to £100,000 per valid Group Claim.
Mediation service between Members.
Security checks on all Syndicate Managers.
Security checks on all Member's entries.
Security checks on all tickets presented by Syndicate Ticket Agents.
Claim registry.
Information and monitoring of Members' lottery-winning claims.

6.2 Winnings Payout Threshold

The minimum payout threshold for Winnings is £3. Any Winnings below this amount will remain in the Member's account until accumulated Winnings exceed the threshold.

6.3 Non-Payment of Membership Service Fee

If a payment is not received for the Membership Service Fee (in cash or Bonus Credit, as required), EuroChanceLottery will have the right to terminate or suspend the Member's Syndicate Membership at any time after. All Claim References issued to the Member remain valid.

If a Member unsubscribes from the service within 14 days, the Member has an opportunity to claim a refund for the entry charges of the first two weekly draws that took place within the 14-day period. All refund requests must be made via our Digital Assistant, which is located in the "Help" section of the site.

7. Making Claims for Winnings or Prizes

To make a claim for Winnings in relation to a Syndicate, a Member must have a valid Claim Reference ID for the draw being claimed for. The Syndicate Manager will disburse Winnings in respect of all valid claims reported by the Member in connection with the Syndicate.

7.1 Disbursement of Winnings

Disbursement of any cash-winning conversions in respect of the Syndicate will normally be made within 14 days of the relevant claim being validated. For any cash amounts greater than £50, the Member will need to contact the customer services centre at [email protected], which will guide the Member through the claims process.

7.2 Payout Methods

All payout payments, in relation to Lottery Syndicate Winnings, will be made via the chosen method and to the given details as notified by the Member to EuroChanceLottery. It is the responsibility of the Member to ensure that EuroChanceLottery holds correct and up-to-date postal and personal details.

Any payout which is less than £3.00 will not be automatically paid out but will be held in the Member's account unless the Member writes directly to [email protected] to request an ad hoc manual payment.

7.3 Verification

EuroChanceLottery and/or Syndicate Manager reserves the right to require a Member to supply further documentation to verify that Member's age or identity. The decision of EuroChanceLottery in relation to winners of any Game or the payment of winnings in relation to any Syndicate or Game is final and binding.

7.4 Dispute Resolution

In the event of a claim dispute, EuroChanceLottery requires mediation before pursuing legal action. The mediation process is limited to a maximum of 30 days to ensure timely resolution.

7.5 Legal Assurance

EuroChanceLottery provides Legal Assurance funds to assist in litigating Group Claim Disputes. The total amount available for Legal Assurance is capped at £150,000. Individual disputes are subject to a per-dispute cap of £20,000.

7.6 Withholding of Winnings

EuroChanceLottery reserves the right to withhold any form of winnings should the Member be found to contravene its policies set out in clause 8 or any other relevant clauses in these Terms and Conditions.

7.7 Group Claim Disputes

In the event of a valid Member Claim Dispute that affects multiple Members (a Group Claim Dispute), EuroChanceLottery will first seek Mediation between the parties before considering legal redress funded by the Legal Assurance. The Mediation process for Group Claim Disputes will be conducted within a reasonable timeframe, not exceeding the 30-day limit specified in clause 7.4.

7.8 Time Limit for Claims

Members must make any claims for Winnings within 180 days of the relevant draw date. Any claims made after this period may be rejected at EuroChanceLottery's discretion.

7.9 Compliance

All claims and payouts are subject to compliance with applicable laws and regulations, including but not limited to anti-money laundering regulations and tax laws.

8. Account Management, Closure, and Data Retention

8.1 Account Closure by Member

You may close your Account at any time by contacting us through the methods listed in clause 13. Upon closure, any remaining Bonus Credits or Reward Points will be forfeited unless otherwise required by law.

8.2 One Account per User

Members are permitted to have only one Account. Multiple accounts held by the same individual are not allowed and may be closed by us at our discretion. Any winnings or rewards accumulated in duplicate accounts may be forfeited.

8.3 Data Retention

Upon closure of your Account, we will retain your personal data only for as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. For more information on how we handle your personal data, please refer to our Privacy Policy.

8.4 Dormant Accounts

Accounts with no activity for a consecutive period of 6 months will be considered dormant. EuroChanceLottery reserves the right to close such dormant accounts. Any remaining Bonus Credits or Reward Points in dormant accounts will be forfeited upon closure unless otherwise required by law.

8.5 Account Closure by EuroChanceLottery

EuroChanceLottery reserves the right to suspend or terminate a Member's Account if the Member was not eligible to open an Account, any information submitted during registration was provided fraudulently or is inaccurate, the Member's conduct compromises EuroChanceLottery's reputation, or the Member contravenes the Policies and Procedures or the Member Syndicate Agreement.

8.6 Effect of Account Closure

Upon Account closure, whether initiated by the Member or EuroChanceLottery, the Member will no longer have access to the Account or any associated services, any outstanding Syndicate entries will be cancelled, and any unclaimed winnings below the payout threshold will be forfeited. However, all Claim References issued to the Member remain valid.

8.7 Account Security

Members are responsible for maintaining the confidentiality of their Account login details. Members must immediately notify EuroChanceLottery of any unauthorised use of their Account or any other breach of security.

8.8 Account Information Updates

Members are responsible for keeping their Account information up to date, including contact details and payment information. EuroChanceLottery shall not be liable for any loss or inconvenience caused by outdated or incorrect Account information.

8.9 Account Transfers

Accounts are non-transferable. The Account may only be used by the individual who created it and not by anyone else.

9. Member Warranties

Each Member warrants that they will only use their Account in accordance with these Terms and in an appropriate and lawful manner, and they shall not authorise or permit any other party to:

Receive, access, or transmit any content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right or otherwise objectionable or unlawful; or
Knowingly or recklessly transmit any content (including, without limit, viruses) through the Website which shall cause, or be likely to cause, detriment or harm, in any degree, to computer systems owned by EuroChanceLottery or others; or
Hack into, make excessive traffic demands on, or cause any impairment of the functions of any computer system, deliver or forward chain letters, "junk mail" of any kind, surveys, contests, pyramid schemes, or otherwise engage in any behaviour intended to inhibit others from participating or using the Website.

Each Member and prospective Member agrees to indemnify EuroChanceLottery against any costs, losses, damages, and expenses which it may suffer or incur arising out of or in relation to any claim, legal proceeding, or demand made by any third party due to or arising out of a Member's wrongful or negligent use of their Account.

10. Intellectual Property Rights

EuroChanceLottery is the licensor of all intellectual property rights for the Website.

EuroChanceLottery hereby grants the Member a revocable, royalty-free, non-exclusive licence to access the Website provided that the Member complies with these Terms.

Members shall not:

Copy, reproduce, modify, or create derivative works of any part of our Website or Services.
Reverse engineer, decompile, or disassemble any part of our Website or Services.
Use any of our trademarks without our prior written consent.

EuroMillions is the trademark of Services aux Loteries en Europe. The Official Lottery Provider and Lotto logos are trademarks of the National Lottery Commission.

EuroChanceLottery is not connected with the UK's Official Lottery Provider, The National Lottery Commission, or Services aux Loteries en Europe operators of the EuroMillions Lottery, or any other lottery companies other than in the normal course of business.

11. Data Protection and Privacy

We are committed to protecting your personal data and respecting your privacy. We will process your personal data in accordance with our Privacy Policy, the UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018.

11.1 Use of Personal Data

By using our services, you consent to the collection, use, and disclosure of your personal data as described in our Privacy Policy.

11.2 Member's Rights

You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing of your personal data. For more information, please refer to our Privacy Policy.

11.3 Data Retention

Upon closure of your Account, we will retain your personal data only for as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

12. Our Liability

Nothing in these Terms limits or excludes our liability for:

Death or personal injury caused by our negligence;
Fraud or fraudulent misrepresentation; and/or
Any other liability which cannot be excluded or limited by applicable law.

If EuroChanceLottery fails to comply with these Terms, EuroChanceLottery is not responsible for loss or damage the Member may suffer that is a foreseeable result of our breach of these Terms or EuroChanceLottery's negligence. EuroChanceLottery is not responsible for any loss or damage that is not foreseeable (including indirect, special, or consequential loss).

EuroChanceLottery's total liability to the Member in respect of any losses arising under or in connection with these Terms shall in no circumstances exceed the amount the Member has paid for the Membership Service Fee at the time of such breach.

We shall not be liable for any losses arising from the actions of third parties, including Syndicate Managers, Syndicate Ticket Agents, or other Members.

12.1 Force Majeure

We shall not be liable for any failure to perform any obligation under these Terms if the failure is caused by events outside our reasonable control, including but not limited to acts of God, war, civil unrest, or technical failures.

13. Customer Support

To contact EuroChanceLottery:

Postal Address: EuroChanceLottery Customer Service, 7 Bell Yard, London, WC2A 2JR, England
Email: [email protected]
Online Support: Visit the "Help" section on our Website to access our online support and Digital Assistant.
Telephone: 12345678

14. Complaints and Dispute Resolution

14.1 Making a Complaint

If you have any complaints about our services, please contact us using the details provided in clause 13. We will acknowledge your complaint within two Business Days.

14.2 Resolution Process

We aim to resolve all complaints promptly and fairly. We will provide a final response to your complaint within 28 days of receipt.

14.3 Escalation

If you are not satisfied with our final response, you may refer your complaint to an independent arbitration service or seek legal advice.

15. Responsible Use and Self-Exclusion

15.1 Commitment

We are committed to promoting responsible use of our services. If you feel that your use of our services is becoming problematic, please get in touch with us for support.

15.2 Self-Exclusion

You may contact us to request to self-exclude from our services. We will take reasonable steps to prevent you from using your Account during the self-exclusion period.

16. Anti-Money Laundering and Fraud Prevention

EuroChanceLottery is committed to complying with all applicable anti-money laundering and counter-terrorism financing laws and regulations.

16.1 Identity Verification and Due Diligence

We may conduct identity verification and due diligence checks on our Members. You agree to provide all information requested for these purposes promptly and accurately.

16.2 Ongoing Monitoring

EuroChanceLottery reserves the right to monitor Account activities on an ongoing basis to detect and prevent fraudulent, suspicious, or illegal activities.

16.3 Reporting Obligations

We are obligated to report any suspicious activities to the relevant authorities as required by law.

16.4 Account Suspension or Termination

We reserve the right to suspend or terminate your Account if we suspect any fraudulent, illegal, or unauthorised activities.

16.5 Cooperation with Authorities

EuroChanceLottery will cooperate fully with law enforcement and regulatory authorities in any investigations related to money laundering, terrorism financing, or other illegal activities.

16.6 Confidentiality

Any information provided for the purposes of anti-money laundering checks will be treated confidentially and used only for the purposes of complying with anti-money laundering regulations and fraud prevention.

16.7 Updates to Procedures

Our anti-money laundering and fraud prevention procedures may be updated from time to time to ensure ongoing compliance with regulatory requirements.

17. Refund Policy

17.1 Eligibility

Refunds for Membership Service Fees may be provided solely at EuroChanceLottery's discretion. Fees paid for services rendered up to the point of termination are non-refundable.

17.2 Non-Refundable Items

Bonus Credits, Reward Points, and any winnings or prizes are non-refundable and non-transferable.

17.3 Refund Requests

All refund requests must be made via our Digital Assistant, which is located in the "Help" section of the site.

18. Amendments to Terms and Conditions

We may amend these Terms from time to time. We will notify you of any material changes by a notice on our Website at least 7 days before the changes take effect. Your continued use of the Website after the effective date constitutes your acceptance of the amended Terms.

19. Governing Law and Jurisdiction

The laws of England and Wales govern these Terms. You and we both agree that the courts of England and Wales will have exclusive jurisdiction to resolve any disputes.

20. Entire Agreement

These Terms and any documents expressly referred to herein constitute the entire agreement between you and us and supersede all prior understandings, agreements, or representations.

21. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable by any court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable.

22. Third-Party Rights

This contract is between you and us. No other person shall have any rights to enforce any of its Terms. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms.

23. Fair Use Policy

We have established this Fair Use Policy to ensure all Members enjoy optimal service levels and to prevent misuse or exploitation of our services.

23.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities: exploiting system errors or bugs, abuse of vouchers or promotions, creating multiple accounts, account sharing, impersonation, underage use, money laundering, use of automated tools or bots, or disruption of services.

23.2 Consequences of Breach

We reserve the right to take immediate action if we determine that you have engaged in any prohibited activities, including account suspension or termination, forfeiture of rewards, reversal of transactions, or legal proceedings.

23.3 Reporting Misuse

If you become aware of any system errors, bugs, or misuse of our services, you agree to immediately notify us at [email protected] and cease any exploitation of the issue.

23.4 Investigation and Cooperation

We reserve the right to investigate any suspected breaches of this Fair Use Policy. You agree to cooperate fully with any investigation.

23.5 Amendments

We may amend this Fair Use Policy from time to time. We will notify you of any material changes on our Website at least 7 days before the changes take effect.

By agreeing to these Terms and Conditions, you confirm that you have read, understood, and agree to be bound by all the provisions contained herein. If you have any questions or require further clarification, please contact us at [email protected].